Frequently Asked Questions
Everything you need to know about our handcrafted fashion and services.
How long does it take to process my order?
Since our garments are handcrafted with precision, please allow 2-3 business days for order processing before shipment.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that custom-tailored pieces are final sale.
Do you ship internationally?
Yes, Geppetto's Toys ships to over 50 countries worldwide. Shipping costs and delivery times vary by destination.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself according to our instructions to ensure a perfect fit.
What materials do you use in your clothing?
We prioritize high-quality, sustainable materials including organic cotton, premium linens, and ethically sourced wool.
Can I track my delivery?
Absolutely. Once your order ships, you will receive an email with a tracking number and a link to monitor its journey.